Please email us at firstname.lastname@example.org to be notified when the item is back in stock. You will receive an email with a link to purchase when the item is restocked.
Genhappy clothing is designed in Brooklyn NY and ethically and sustainably produced in India using artisanal techniques.
We offer small batch preorders of new items We take orders in advance of production, which typically takes 4-6 weeks, depending on the item. Please see product pages for the estimated ship date for each item.
Payment for orders is charged at the time the order is placed.
We are happy to assist with size changes for preorder items, prior to receiving you rorder, if needed. Please contact info@genhappy for assistance. Preorders can be cancelled for a full refund at any time prior to shipment by contacting email@example.com
Yes, all preorder items are eligible for a full refund per our regular return policy. Items should be returned in unworn condition with tags attached within 15 days of receiving your order. Original shipping charges are not refundable.
We ship standard FedEx Ground orders ship within 1-4 business days of order placement.
Ground shipping transit time is 1-5 business days from our offices in Brooklyn
We don’t currently ship internationally
We accept returns for refund of items in new, unworn condition with tags attached within 15 days of receiving your order.
Simply return your item(s) in the original packaging using the prepaid FedEx shipping label included with your order Please also include the Packing Slip/completed Returns Form in the package. Your original form of payment will be refunded for the purchase price of the item(s)within 7 business days of your return's.
Please firstname.lastname@example.org to request a new return label.
Refunds are processed within 2-5 days of your return’s arrival. You will receive a refund confirmation email once processed.
Use this text to answer questions in as much detail as possible for your customers.
Exchange orders are processed as new, separate orders with free shipping. Please return your original item(s) for a refund, and visit genhappy.com to order your replacement.
Please return your original item(s) for a refund, Contact us at email@example.com to set up a backorder to reserve the next item in your size we will then alert you when the size is available so you can reorder.